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Privacy Policy

Welcome to GoldendeerFX. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our website, services, and trading platforms.

By using the GoldendeerFX website and services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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We collect the following categories of personal and financial data:

Personal Identification Information

  • Full name

  • Date of birth

  • Nationality

  • Residential address

  • Phone number

  • Email address

  • Identification documents such as passport, national ID, or driver’s license

  • Tax identification number or equivalent

 

Financial Information

  • Bank account details

  • Credit or debit card details (where applicable)

  • Trading account history and balances

  • Deposit and withdrawal records

  • Payment verification data

 

Technical and Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent on the website

  • Log-in timestamps

  • Cookies and tracking technologies

 

2. How We Use Your Information

 

We use your personal data for the following purposes:

  • To verify your identity and comply with KYC and AML regulations

  • To open and manage your trading account

  • To process your deposits, withdrawals, and internal transfers

  • To execute and monitor your trading transactions

  • To provide you with technical and client support

  • To send important notices, updates, or security alerts

  • To deliver personalized marketing, promotions, and service updates

  • To comply with legal and regulatory obligations

  • To enhance the performance and security of our platforms

 

3. Legal Basis for Processing Data

 

We collect and process your data only when:

  • It is necessary to fulfill our contractual obligations to you

  • We are legally obligated to do so under financial or regulatory laws

  • We have obtained your consent

  • It is necessary to protect our legitimate interests, such as fraud prevention or platform optimization

 

4. Data Sharing and Disclosure

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GoldendeerFX does not sell or rent your personal data. However, we may share your information with:

  • Regulatory authorities upon lawful request

  • Payment service providers to facilitate transactions

  • KYC and AML service vendors for identity verification

  • Auditors, legal advisors, or financial consultants

  • Technology partners assisting with website or platform development

  • Affiliates and subsidiaries under strict confidentiality agreements

All third parties are required to use your information only for the specific services they provide and in compliance with applicable data protection laws.

 

5. Data Storage and Security

 

We use industry-standard encryption, firewalls, secure servers, and multi-factor authentication to protect your data. Your information is stored in secure data centers with restricted access.

Client data is retained for as long as necessary to comply with legal obligations and regulatory record-keeping requirements, typically up to 5 to 7 years.

 

6. International Data Transfers

 

Your information may be transferred and stored outside your home country, including in jurisdictions that may not have the same data protection laws. GoldendeerFX ensures appropriate safeguards are in place, such as Standard Contractual Clauses and secure data encryption protocols.

 

7. Your Rights

 

As a data subject, you have the following rights:

  • Right to access your personal data

  • Right to correct or update inaccurate information

  • Right to request deletion of your data (subject to legal and regulatory limits)

  • Right to restrict or object to data processing

  • Right to withdraw consent at any time

  • Right to data portability

To exercise your rights, please contact our Data Protection Officer at compliance@goldendeerfx.com.

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8. Cookies Policy

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GoldendeerFX uses cookies and similar technologies to improve your experience, analyze website traffic, and deliver personalized

content.

You can control or disable cookies through your browser settings. Please note that some features of the site may not function correctly if cookies are disabled.

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9. Marketing Communications

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We may send you emails or notifications about products, promotions, or events. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

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10. Links to Third Party Websites

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Our website may contain links to third-party sites. GoldendeerFX is not responsible for the content or privacy practices of those external websites. We encourage you to review their privacy policies before providing any personal information.

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11. Minors

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Our services are intended for individuals who are at least 18 years old. We do not knowingly collect or process data from individuals under the age of 18.

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12. Changes to This Policy

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GoldendeerFX reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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13. Contact Us

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If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

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Support Team


Email: support@goldendeerfx.com

Phone: +97142856675

GOLDENDEER

MARKETS

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Registered Address

Top Floor, Rodney Court Building, Rodney Bay,

Gros-Islet, St Lucia. LC01 101

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Physical Address

Office no : 1011, The Regal tower, 1501 Al Mustaqbal St, Business Bay, Dubai

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Contact

+97142856675

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Risk Warning: Trading in derivatives carries significant risks. It is not suitable for all investors, and if you are a professional client, you could lose substantially more than your initial investment. When acquiring our derivative products, you have no entitlement, right, or obligation to the underlying financial assets. Past performance is no indication of future performance, and tax laws are subject to change. The information on this website is general and does not take into account your objectives, financial circumstances, or needs. Accordingly, before acting on the advice, you should consider whether the advice is suitable for you with regard to your objectives, financial situation and needs. We encourage you to seek independent advice if necessary. Please read our legal documents and ensure that you fully understand the risks before you make any trading decisions.

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Regional restrictions:  We do not offer our brokerage services to residents of certain jurisdictions such as USA, Iran, North Korea, Sudan and other regions. For more information, please refer to our FAQ page. The information on this site and the products and services offered are not intended for distribution to any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. 

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Company: “GoldendeerFx” is a Brand name of Golden Deer Markets Ltd. Golden Deer Markets Ltd. is registered as an International Business Company in Saint Lucia with Registration No. 2024-00598.

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Registered Address:  Top Floor, Rodney Court Building, Rodney Bay, Gros-Islet, St Lucia. LC01 101

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Physical Address: Office no : 1011, The Regal tower, 1501 Al Mustaqbal St, Business Bay, Dubai.

Copyright © 2025 Golden Deer Fx. All Rights Reserved

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